Services Offered
Verified by Business
Hotels
Post-event cleaning services
Venue valet services
On-site management services
Venue rental
Review Highlights
“Corey remained attentive and made a real impression on us and the quality of service provided by Sea Level.” in 36 reviews
“We paid the small upgrade fee to be on the second floor facing the marina, definitely worth it.” in 50 reviews
“This originally made us nervous, however, upon our first meeting with Collette, our minds were put at ease.” in 7 reviews
Location & Hours
Redondo Beach, CA 90277
Mon |
| |
|---|---|---|
Tue |
| Open now |
Wed |
| |
Thu |
| |
Fri |
| |
Sat |
| |
Sun |
|
Amenities and More
About the Business
Shade Hotel is the first luxury boutique hotel in Redondo Beach, California. Located near LAX, with sweeping ocean views, Shade is the perfect place for a luxurious stay. Being a dog-friendly hotel, it is situated conveniently next to the bicycle strand. Plan the vacation, business event, or wedding of your dreams at Shade Hotel in Redondo Beach. Our wedding and event teams are here to execute your vision perfectly! Luxury, relaxation, fine dining, and access to the beach are all part of your stay when you visit us.
Ask the Community
Q:
What time is check in?
A:
Check in time begins at 3pm. Check out time is at 11am.
Alma G., Business Manager4 years agoQ:
I'm staying at the hotel for 3 nights at the tail end of January. Is there complimentary parking if you are a guest at the hotel?
A:
We had Handicapped parking but I believe regular parking is Valet.
Judy K.5 years ago
Recommended Reviews
Overall rating
340 reviews
5 stars
4 stars
3 stars
2 stars
1 star
John N.San Francisco, CA13068276Dec 28, 2023Amazing boutique hotel with stellar food, services, and views to meet all your weekend warrior needs.
Elevated luxary and sophistication was our experience from beginning to end. This boutique hotel exceeded all expectations from the moment you step into the lobby, the friendly and attentive staff met us with a gracious smile and chilled glass of CHAMPS at check-in! We had just come in from a long day and weren't exactly dressed for what felt like a very formal welcome, but certainly appreciated the all-inclusive treatment nonetheless!
The hotel has limited parking but does offer valet service which can be slightly pricy if parked for several days. However, parking nearby is also available for those who don't mind a short walking distance to the hotel. We actually enjoyed the walk and discovered many great restaurants along the way.
The Sea Level Restaurant was an unassuming delight with a menu that was fitting for all appetites. All the items and flavors were AMAZING, meticulously crafted to satisfy even the most discerning. Even all the food we ordered through room service was shockingly delicious! I would come back to eat at the Sea Level restaurant even if I wasn't staying at the hotel. The ambiance and views of the marina were just perfect!
Our room was spectacular, tasteful decor and modern amenities that seamlessly blend style and functionality. Every corner so well designed creating an intimate retreat within the bustling city. Our deck had an outdoor tub which we had no idea we NEEDED until we actually enjoyed our brunch and champs in it! A touch of luxury that elevated the entire weekend experience. Thank goodness we had a portable steamer which was included in our room to steam out our clothes for the evening. So useful and glad it was available.
What truly sets this boutique hotel apart is its commitment to personalized service. Collet, Emily, Jessica and the entire staff's genuine desire to make your stay extraordinary is evident in every interaction, turning moments into memories. It's a place where luxury meets warmth, creating an unforgettable tapestry of hospitality.
Thank you for an incredible experience and we hope to stay with you again soon!
Helpful 2
Thanks 0
Love this 0
Oh no 0Business owner information
Alma G.
Jan 19, 2024
Dear John,
Thank you so much for your lovely review! On behalf of the Shade Hotel Redondo Beach, I am so genuinely appreciative of your business and will pass along all of your thoughtful comments to the Shade Family. It is reviews such as these that we strive to accomplish and share to inspire all of our team members to maintain an amazing hospitality experience.
Looking forward to seeing you again soon!
Alma
Rooms Operations Manager- Apr 18, 20241 check-in
This hotel is beautiful, nice views of the marina.
The biggest downside is that the walls are thin, heard people talking and partying all night.
There is NO parking, you can only valet for $45. We had a family member with a disability and we had a handicapped placard, parked in handicap by ourselves but they still charge the $45 fee for their handicapped spots. Quite an arm and a leg if you're staying multiple days & no other option for someone who couldn't walk.
Pool is also out of service until end of April so that was another downside not listed when booking.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alma G.
Apr 19, 2024
Hi Vivian,
Thank you for sharing your feedback with us. We're glad to hear that you found our hotel beautiful and enjoyed the nice views of the marina. We apologize for the inconvenience you experienced due to noise from neighboring rooms. Your comfort is important to us, and we'll take your feedback into consideration to address any issues with soundproofing. Regarding parking, we understand your frustration and apologize for any inconvenience caused. We'll review our policies to ensure that they align with the needs of all our guests, including those with disabilities. We also apologize for any disappointment regarding the pool closure. We'll make sure to communicate this information more clearly to our guests in the future. We appreciate your feedback and hope that despite these issues, you were able to enjoy your stay with us.
All the best,
Alma
Rooms Operations Manager 
16213575Jan 23, 2024You will see and feel the luxury of a boutique hotel. At the same time, they will charge you dearly for the experience.
Be ready for the hidden fees, $20 per person amenities, AND another $45 for parking.
The food and bar on property are great and I loved the bed (always important). Not sure what it is about the construction, but you can hear footsteps from the floor above, which is not super uncommon, but they seemed louder than I'm accustomed.
If you have the money to burn, the location is beautiful, right on the Redondo marina, and the property is well maintained.Helpful 6Thanks 1Love this 6Oh no 0Business owner information
Alma G.
Feb 9, 2024
Hi Shelley,
Thank you for your feedback. We're delighted to hear that you found the ambiance of our boutique hotel to be luxurious and that you enjoyed our excellent food and bar offerings. Ensuring our guests have a comfortable stay is our top priority, and we're thrilled to know that you loved the bed.
We apologize for any inconvenience caused by the additional fees. We strive to be transparent about our pricing, but we understand that these charges can be frustrating. We'll take your feedback into consideration to improve our communication regarding fees in the future.
Regarding the noise disturbance from the construction, we apologize for any inconvenience this may have caused during your stay. We'll investigate the issue further to ensure that our guests can enjoy a peaceful environment.
We truly appreciate your positive comments about our property's location and upkeep. Our team works hard to maintain the beauty of the Redondo marina area, and we're glad you were able to experience it firsthand.
Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Warm Regards
Alma
Rooms Operations Manager
74713817383Oct 3, 2023Boutique hotel in Redondo with another location in Manhattan Beach. Stayed here with my family and they gave us a handicap suite for some reason, although the only thing that made it different was that there was no step into the shower. There was some confusion around the resort fee but essentially we got charged $250 upon check in, of which $160 comprised of the $40 per person resort fee, $80 for overnight valet for one night for two cars, and taxes. Valet parking is mandatory and their closest street spots that aren't metered are about a 15-20 minute walk. When we checked out, one car had to pay in cash for the partial valet fee while the other car got the fee tacked onto the final charge. They do have beach equipment and bikes you can rent, but we mostly hung at the pool.
The pool was a bit disappointing as it was really small and there was no hot tub. There were lounge chairs that you can walk up to as well as bigger couches with tables that you could reserve. The pool guy was nice and brought us water bottles as it was a hot day.
In terms of the room we had a lot of space and the beds were comfortable. We were able to get extra pillows and dental kits from housekeeping. For each day that you didn't do cleaning, they donate a portion for environmental causes. There's a restaurant downstairs and you get a $10 credit for dinner through the hotel if you eat there. There's a mini fridge filled with drinks for purchase but we were able to fit some leftovers in there.Helpful 5Thanks 0Love this 2Oh no 0Business owner information
Alma G.
Oct 4, 2023
Hello Shanelle,
Thank you for taking the time to write your review as we appreciate any and all feedback. On behalf of Shade Hotel Redondo Beach, I apologize for any misunderstandings with your booking and experience. It is clearly stated on our website and on Expedia of our resort fees and valet parking fees. We do hope to see you again for your next vacation! Please do not hesitate to let us know about any future booking questions and we will gladly assist you.
Thank you,
Alma
Rooms Operations Manager
Linh L.Berkeley, CA239161Apr 10, 2024It has great potential. With a bigger pool and free breakfast or something better than just coffee in the morning, I would have given it 5 stars. The resort fee is basically for a pool just a tiny bit larger than a hot tub, access to a couple of adult beach cruisers, and morning coffee.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alma G.
Apr 14, 2024
Hi Linh,
Thank you for sharing your feedback with us. We appreciate your insights into ways we can improve our offerings to better meet your expectations. We understand your suggestion for a bigger pool and additional amenities like complimentary breakfast, and we'll certainly take this into consideration as we continue to enhance our guest experience. Your input is invaluable to us as we strive to provide the best possible stay for our guests. Regarding the resort fee, we apologize if you felt that the amenities included did not meet your expectations. We'll review our offerings to ensure that they align with the value we aim to provide our guests. We appreciate your honesty and hope to have the opportunity to welcome you back in the future, with improvements that exceed your expectations.
All the best,
Alma
Rooms Operations Manager- Lisa G.CA, CA0171Apr 9, 2024
Cool vibe. Great staff. Expensive food, but a good quantity and quality. The outdoor seating is in a beautiful setting.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alma G.
Apr 14, 2024
Hello Lisa,
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed the cool vibe and great staff at our restaurant. Providing exceptional service is a top priority for us, and we're delighted that our team made your visit enjoyable. We're also pleased that you found the food to be of good quantity and quality, despite the higher price point. We strive to offer a memorable dining experience with top-notch ingredients and preparation, and we're glad that we could meet your expectations in this regard. It's wonderful to hear that you appreciated our outdoor seating in the beautiful setting. We aim to create a relaxing and enjoyable atmosphere for our guests, and we're glad that you were able to enjoy it. We appreciate your feedback and hope to have the opportunity to welcome you back for another visit.
All the best,
Alma
Rooms Operations Manager 
Edward L.Edmond, OK1172Mar 16, 2024The sea level restaurant was fantastic. The calamari was fantastic as well. I'm picky about my calamari having spent a lot of time in Italy. This calamari was very lightly coated with flour not breadcrumbs. Just like the Amalfi coast. It was great.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alma G.
Mar 18, 2024
Hi Edward,
Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful dining experience at the Sea Level Restaurant and that you enjoyed our Crispy Calamari, especially given your discerning taste honed from spending time in Italy.
We take great pride in preparing our dishes to the highest standards, and it's rewarding to hear that our Crispy Calamari met your expectations, with its light coating reminiscent of the ones you enjoyed on the Amalfi coast. Your comparison to such a renowned culinary destination is truly high praise, and we couldn't be happier to receive it.
Thank you for choosing to dine with Sea Level and for sharing your positive feedback. We look forward to welcoming you back soon for another fantastic meal.
All the best,
Alma
Rooms Operations Manager
Carrie H.Los Angeles, CA9479238Sep 17, 2023We celebrated my sister's HUGE achievement!
She won the "2023 PULITZAR " for photo journalism, nationwide!! We had the whole top floor room with harbor views. Staff was very professional. The food was also good. The D.J my sister hired was incredible!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alma G.
Sep 22, 2023
Hello Carrie,
Congratulations to your sister on winning the 2023 Pulitzer! That is an amazing achievement and on behalf of Shade Hotel Redondo Beach, I am so glad you chose us to celebrate this accomplishment. I will pass along your compliments to our banquets and events team who assisted with this event, as well as our chefs for the food! We are more than happy to celebrate any other achievements with you; hope to see you again soon.
Alma
Rooms Operations Manager- John P.Monterey Park, CA010Feb 19, 2024
The hotel was nice, don't get me wrong. Here are a few things that really turned me off and made me want to warn everyone.
1. We checked in the morning after our reservation started. (we paid for that night so we could check in early.) Without interference from the manager, there were about to make us wait until that day's check in time (3pm) to check in.
2. We were explained that the amenity inclusion charge of $34 was for spending money on the amenities of the hotel. When we used the amenities thinking it was a credit, of sorts, we were surprised to find that not only were we charged for the inclusion fee + the amenity we used but only $10 were deducted. This was explained to us incorrectly and no effort was made to rectify their error. Also isn't that a bit cash grabby? Here's a charge to use our amenities that you're paying for anyway.
So if you want to have a stay at a nice hotel, go for it, it's a really nice hotel. Some of the staff are easy to deal with. Just be warned the final bill might upset you which really sour'd the experience for us.Helpful 0Thanks 0Love this 1Oh no 0Business owner information
Alma G.
Mar 23, 2024
Hello John,
Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We're glad to hear that you found out hotel to be nice overall, but we are truly sorry about the issues you encountered during your visit. During your check in, we understood the complications and that it was your wedding night; due to this and the 10-minute wait it caused, we provided you with a complimentary bottle of champagne for the inconvenience. As for your amenities, it is explained thoroughly at check in of a $34 amenity fee with a $10 credit that can be used at our restaurant.
We apologize for any disappointment or frustration you experienced with your final bill. We hope that despite these issues, you were still able to enjoy aspects of your stay with us. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to reach out to us directly. We appreciate your patronage and hope to have the opportunity to welcome you back for a more seamless and enjoyable experience in the future.
Warm regards,
Alma
Rooms Operations Manager - Stu G.Ossining, NY03Feb 17, 2024
Pool/Hot tub closes at dusk. Not cool for a hotel of this caliber.
Hotel employees not at all willing to keep it open a bit later.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Alma G.
Feb 19, 2024
Dear Stu,
Thank you for sharing your feedback with us regarding our Aqua Deck hours. We're truly sorry to hear that our closing times did not meet your expectations during your recent stay. We understand that extended hours for amenities like the Aqua Deck can enhance the overall guest experience, especially at a hotel of our caliber. We apologize that we were not able to accommodate your request as we ensure the safety of our guests, hence our dusk closing hours.
Your feedback is important to us and we appreciate your understanding. We hope that despite this inconvenience, you were still able to enjoy your stay with us. If there's anything else we can do to improve your experience or if you have any further feedback, please don't hesitate to reach out to us directly. We value your patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future.
All the best,
Alma
Rooms Operations Manager
